How to Activate Office by Phone
Complete step-by-step guide to activate your Microsoft Office 2019/2016 by phone when online activation fails. Two proven methods with detailed screenshots and instructions.
Method 1: Online ID
Use Microsoft's online confirmation service
Method 2: Phone Call
Call Microsoft directly for activation
Activation Methods
1Method 1: Using Get Confirmation ID Online
Important Notice
This service is currently not working. Microsoft has temporarily disabled the online confirmation ID service. Please use Method 2 below.
Start the Activation Process
When you see the activation dialog in Microsoft Office, click NEXT to proceed to the phone activation options.
💡 Tip: This dialog appears when Office cannot activate online automatically.
Select Your Country
Choose your country from the dropdown menu to get the appropriate phone numbers and Installation ID for your region.
⚠️ Note: The Installation ID shown will be different for each installation.
Steps 3-7: Online Process (Currently Unavailable)
Step 3: Copy the Installation ID displayed on step 2 to your clipboard.
Step 4: Go to Microsoft's Get Confirmation ID Online service (currently unavailable).
Step 5: Enter the Installation ID in the Installation ID (IDD) box.
Step 6: Click on Get and copy the Confirmation ID (CID).
Step 7: Enter the Confirmation ID (CID) in the A, B, C... boxes then click Next.
2Method 2: Call Microsoft Center (Recommended)
Recommended Method
This is the most reliable method when online activation fails. Follow the phone activation process below.
Start Phone Activation Process
Click NEXT to proceed to the telephone activation section where you'll see country selection options.
💡 Tip: Make sure you have your product key ready before starting.
Select Country & Get Phone Number
Step 1: Select your country to get the Microsoft phone number to call.
Step 2: Note down the Installation ID shown on screen.
⚠️ Important: If the number doesn't work, contact our support team for assistance.
📞 Telephone Activation Steps
Follow these steps when calling Microsoft's automated activation system:
Call your chosen number
Press option 1 for call recording consent
Enter security number if asked
Press option 3 (NOT 2!)
Press option 1
Enter Installation ID carefully
Press 0 for number of uses
Receive Confirmation ID
Enter Confirmation ID in PC
Activation Successful!
3Frequently Asked Questions
Why is Method 1 not working?
Microsoft has temporarily disabled their online confirmation ID service. We recommend using Method 2 (phone activation) as it's currently the most reliable option.
What if the phone number doesn't work?
If the Microsoft phone number doesn't work in your country, please contact our support team. We can provide alternative numbers or assist you with the activation process.
How long does phone activation take?
Phone activation typically takes 5-10 minutes. The automated system will guide you through each step, and you'll receive your confirmation ID immediately.
Is there a cost for calling Microsoft?
Standard call charges may apply depending on your phone plan. Microsoft provides toll-free numbers for many countries, but check with your phone provider for specific rates.
4Professional Support Services
Expert Technical Assistance
Our certified Microsoft specialists are available to provide personalized assistance with your Office activation. We understand that activation issues can be frustrating, and we're committed to resolving them efficiently.
Quick Response
Average response time under 2 hours during business hours
Guaranteed Resolution
We ensure your Office is activated or provide alternative solutions
Expert Knowledge
Microsoft certified specialists with years of experience
When Should You Contact Our Support Team?
Microsoft phone numbers are not working in your region
You receive error messages during activation attempts
Both Method 1 and Method 2 have failed
Your Installation ID is not being accepted
You need assistance with product key validation
You have questions about licensing or compatibility
Information Required for Faster Resolution
Essential Information
Order Number: Your purchase confirmation number
Installation ID: From the activation dialog (if available)
Office Version: Office 2019, 2016, or other version
Operating System: Windows 10, 11, or Mac OS version
Additional Details
Error Messages: Exact text of any error messages
Methods Tried: Which activation methods you've attempted
Phone Numbers Called: Which Microsoft numbers you tried
Country/Region: Your geographical location
100% Activation Guarantee
We guarantee successful activation of your Office software or provide a full refund. Your satisfaction and productivity are our top priorities.
